Privacy Policy

Introduction to Our Privacy Policy

At Realpro, we are committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your personal information. We provide professional real estate photography services, capturing high-quality images that highlight the best features of properties. This Privacy Policy outlines our practices regarding data collection and usage. For more information about our services, please visit our website at www.realpro.com. We comply with applicable privacy regulations including GDPR and CCPA to ensure your data is handled responsibly.

Information We Collect and How We Use It

Realpro collects various types of information to deliver our professional real estate photography services effectively, improve our offerings, and maintain secure client relationships. The information we gather helps us understand your needs, process your requests, and provide exceptional service quality.

• Information you provide directly: This includes your name, email address, phone number, property address, business details, and any other information you voluntarily share when requesting our photography services or contacting us through our website or communication channels.
• Automatically collected information: When you visit our website or interact with our services, we automatically collect technical data such as your IP address, browser type, device information, pages visited, time spent on pages, referring URLs, and usage patterns through cookies and similar tracking technologies.
• How we use your data: We use collected information to process service requests, schedule photography sessions, deliver high-quality real estate images, send invoices and service updates, improve our website functionality and user experience, respond to inquiries, comply with legal obligations, prevent fraud, and enhance our marketing efforts with your consent.

Data Protection, Security, and Your Rights

Realpro is dedicated to protecting your personal information through comprehensive security measures and respecting your rights regarding your data. We maintain strict controls over how your information is accessed, used, and shared. You have the right to control your personal data and understand how it is being processed.

• Data sharing practices: We do not sell your personal information to third parties. We may share your data with trusted service providers (such as payment processors, hosting providers, and email platforms) who assist us in delivering our services under strict confidentiality agreements. We may also disclose information when required by law or to protect our legal rights.
• Security measures: Realpro implements industry-standard security protocols including SSL encryption, secure payment gateways, regular security audits, restricted access controls, and secure data storage practices. While we strive to protect your information, no method of transmission over the internet is completely secure, and we encourage you to use strong passwords and protect your account credentials.
• Your privacy rights: Depending on your location, you have the right to access your personal data, request correction of inaccurate information, delete your data, opt-out of marketing communications, restrict how your data is processed, and request a portable copy of your information. To exercise these rights, please contact us using the information provided in Section 4.

Policy Updates and Contact Information

Realpro reserves the right to update this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the effective date. We encourage you to review this policy regularly to stay informed about how we protect your information.

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at privacy@realpro.com or call our customer service team. You may also submit a written request to our office. We are committed to addressing your privacy concerns promptly and thoroughly.